Forum Discussion

siamhie's avatar
siamhie
Streaming Star
2 years ago

Commercials freeze when watching television shows on the Roku channel

When I'm watching a show the first commercial plays fine but every commercial afterwards freeze. I can still hear the audio playing but the screen has frozen. I then have to press the play button t...
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Marenick's avatar
Marenick
Channel Surfer
2 years ago

Same thing is happening to me.  But I don't hear the sound in the background.  It just freezes on the commercial and I have to hit the back button and start the show again.

 

Model 3930X - Roku Express
Serial number: X00400G27R38
Software Version: 12.5.0 build 4178-AE
Device ID: S00831627R38