Forum Discussion

xanthe's avatar
xanthe
Newbie
9 months ago

Closed Captioning Not Displaying Sign Language on Paramount Plus

I don’t know if this is a problem that needs to be addressed by Roku or Paramount Plus+. I’m currently watching CSI on Paramount and there have been a couple episodes where sign language is used and no translations in the closed captions were included. So unless you understand sign language you miss out on chunks of dialogue. 

2 Replies

  • RokuCarly's avatar
    RokuCarly
    Community Moderator

    Welcome to the Roku Community, xanthe!

    Thanks for reaching out here. We'd be happy to share further information about this matter.

    In addition to what our Community Expert provided above, most content on the Roku streaming platform is maintained by the channel provider itself, including Paramount Plus. In this case, we highly recommend directly coordinating this with their Support team.

    You may reach them here: Paramount Plus Support

    We hope you find this information helpful.

    Best regards,
    Carly