Forum Discussion

Bobbert1's avatar
Bobbert1
Reel Rookie
4 months ago

Classic Movies and TV Monthly doesn't work

Hi,

I recently subscribed to Classic Movies and TV Monthly, and it doesn't open.  It just hangs there.  All of my other Roku apps open, including other movie apps accessed through Roku.

Has anyone else had this experience?

Thanks.

 

4 Replies

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator

    Bobbert1 

    Thanks for letting us know about the issue with the Classic Movies app on your Roku. I'm here to help!

    Let's see if this works for you.

    Try removing and reinstalling the app. Often, that can sort out the problem. Additionally, restart your Roku device or TV first by going to Settings > System > Power/System Restart before you add the channel back.

    Just keep us posted on how it turns out!

    Thanks,
    Roku Community Team

    • Bobbert1's avatar
      Bobbert1
      Reel Rookie

      I can't remove the app.  The only asterisk options I have are:

      Move app

      Move app to top

      Manage subscription

      Check for updates

      Close

      I have checked for updates and the app is always up to date.  I've also tried the general start/stop, system refresh options.

      • RokuRiamie-D's avatar
        RokuRiamie-D
        Community Moderator

        Hi Bobbert1,

        Thanks for your response!

        We appreciate you for trying to troubleshoot the steps that were suggested above by our Roku moderator.

        In this case, we recommend you contact the Classic Movies and TV app providers for further assistance as they manage and develop their apps through the Roku streaming platform.

        Thank you for your understanding. We hope to get this sorted out soon.

        Cheers,
        Roku Community Team