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Jimi99's avatar
Jimi99
Binge Watcher
4 years ago

Chess Live! game has been turning itself off during a game for the past 2 days

Since there was an update to Chess Live! (game) the app has been shutting down during a game, just going to the Hime page. Please undo the "update" and give us the game again, it's unusable now. Oct. 13th, 2021

tahnks,

Jim

11 Replies

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  • whomeqqqq's avatar
    whomeqqqq
    Streaming Star

    where do you get chess on roku.   --   and also radio and other fancy things I cant find on roku. 

    i see chess live from various web sites.

    are you somehow streaming web sites through utoob or some other ap ?

    • Jimi99's avatar
      Jimi99
      Binge Watcher

      Hi whomeq.......if you go to Streaming Channels on the home page and either go to Games or Search Channels and put in Chess Live! you can add the channel but until they fix their blunder created by their update you won't be able to play a whole game without it crashing and returning to the home page. The game is free.

      Good luck!

      • whomeqqqq's avatar
        whomeqqqq
        Streaming Star

        thanks

        i thought it might be for watching tournament games like world champs recently

        if i want to play the pc does it better than roku  could possibly ever do 

        or is there some way to hook a keyboard and mouse to roku ??

  • renojim's avatar
    renojim
    Community Streaming Expert

    Jimi99, if an update to a channel/app is causing a problem then you have to contact the developer of the channel/app.  I can't tell you how to do that; their website is pretty useless:  http://pc-magic.com/?view=privacy#

    I would suggest trying the remove, restart, reinstall procedure:

    1. Remove the channel by highlighting it on the Home Screen and pressing * on your remote - choose Remove
    2. Restart your Roku from Settings->System->System restart or just disconnect the power for several seconds
    3. Add the channel again from Streaming Channels

    Don't skip step 2!

    • Jimi99's avatar
      Jimi99
      Binge Watcher

      Hi renojim.......I did try that a couple of times and it still malfunctions. The game will last a few minutes and then crash. If you go back to the game you can "Resume" the game but then it crashes with just about every move. Not the ideal way to play a game. Thanks for the suggestions.

      • denhow's avatar
        denhow
        Roku Guru

        I'm a fairly knowledgeable long-time Roku user and this has happened to me too. I immediately did the uninstall/reboot/reinstall sequence. It didn't help. The recent update broke the app. (Roku 4210x with 10.0.0 build 4209-04.)

  • This company is missing a huge opportunity and just needs to fix THIS. More would advertise and more would use the pay option if they resolved it. This problem is well known in the chess communities. Issue: Chess players who have played chess live know some of the players are employees and they use several different fake names. One of the employees specifically will constantly send his opponents "Are you still there? " when he makes a bad move to try to cheat his opponents. It requires the opponent to click yes and can force a mistake when trying to move when rapidly receiving "Are you still there?" while required to click yes (same button used to move your peices. Also, before he is about to lose he will quit playing and leave you waiting before you realize he quit again. It's very childish and unprofessional. He thinks people do not know he is an employee. He often uses the name Checkmate. We have numerous recordings of this bad behavior and that has ruined the reputation of Chess Live. It's very unfortunate.. the developers did a great job. Many known chess players refuse to play Chess Live because of this guy. It's also why no one wants to advertise with them. It's sad and the owners have no idea their own people are costing them a lot of money..