Charges on Roku account

This is unacceptable  Roku needs to stop hiding behind the scenes and step up to communicate with costumers  by way of speaking to a live agent   Especially  when we as your loyal costumers  at least provide a contact phone number to speak with a live person I am at the end of my patients with Roku I sm saying this once that I will submit a formal complaint  against Roku and it’s affiliates   You may have a clause to protect yourselves from public  efforts to  get justice for all of us Roku loyal costumers  I am demanding a call back immidiately  my email is ******* I am not leaving my phone number for reasons of vicious attacks on me