Forum Discussion

Atlanta2023's avatar
Atlanta2023
Newbie
3 years ago

Channels and ads in Spanish? What the **bleep**???

Why in the **bleep** Roku is profiling me??? I keep getting bombarded with Ads and programming in Spanish. It's insulting, profiling and just plain rude. We are in America, we speak mainly English UN...
RokuNimfa-C's avatar
RokuNimfa-C
Retired Moderator
3 years ago

Hi Atlanta2023, 

Welcome to the Roku Community. 

We're sorry to hear about your experience with the ads that you are seeing. May we ask what channel are you trying to access when this ad appears on the screen? Does the issue only occur on a specific channel or all channels on your Roku device?

Keep us posted with the details. 


Regards, 
Nimfa

sierradane's avatar
sierradane
Binge Watcher
3 years ago

I'm in SW Missouri and I get ads in Spanish on my Roku as well.  It doesn't really matter what I'm watching, whether it's Youtube or Weather Nation or any show on Philo... or just anything that has commercials. 

  • RokuNimfa-C's avatar
    RokuNimfa-C
    Retired Moderator
    3 years ago

    Hi sierradane, 

    Thanks for your post. 

    We apologize for any inconvenience this may cause. We'll pass your feedback along to our team for review. Please let us know if there is anything else we can help you with. 

    Thank you for your time and attention to this matter.


    Regards, 
    Nimfa