Forum Discussion

PGB1's avatar
PGB1
Streaming Star
6 hours ago

Channel Numbers Out of Numerical Order In Favorites

Hi All!

On My TCL Roku, recently when I add a "Favorite" channel. it goes to the top of the Favorites list instead of in numerical order.  

To Help Explain-

 If my Favorites List has channels 2.4, 4.3, 102, 309, 530 and I add Channel 631, the 631 will be ahead of 2.4 on the list.

I tried pressing the left rocker to bring up the channel list. Then I chose the star button and selected "Sort Channel List" and picked "By Channel Numbers". That didn't work.

Is there a way to get the Favorites list into numerical order when I add a new channel?

Thanks For Helping. It is much appreciated.

Paul

1 Reply

  • RokuSuzette's avatar
    RokuSuzette
    Community Moderator

    Hey, PGB1​ 

    You mentioned that when a channel is marked as a favorite, it moves to the top instead of staying in numerical order.

    Quick note: The Favorite List on Live TV cannot be automatically sorted by channel number. Favorites are arranged with the most recently added at the top and the earliest added at the bottom. To display them in numerical order, re‑add your channels starting from the highest number down to the lowest they will then appear in ascending order. 

    Hope this helps! Let us know if you need more info. 

    Roku Community Team