Forum Discussion

Darciep96's avatar
Darciep96
Reel Rookie
2 years ago
Solved

Channel 4 live not working Roku tv

Hi there I have brought a ROKU JVC SMART TV LT-32CR230 I have downloaded channel 4 app and it’s not giving me the live tv option on there? BBC iPlayer and itv let me watch live but channel 4 won’t? W...
  • makaiguy's avatar
    makaiguy
    2 years ago
    RokuJohnB wrote:

    Hi Darciep96Roy76,

    Could you please tell us the name of the channel you are attempting to access?

    John - the channel name is Channel 4. It's one of the broadcast options in the United Kingdom.  Link to Channel 4 app in UK version of the Channel Store: https://channelstore.roku.com/en-gb/details/6c1de7956e0cae18c199bd8769153347/channel-4.  Their webpage is www.channel4.com. 

    -------------

    Darciep96& Roy76 -

    This Channel 4 FAQ page says:

    Watch Live is supported on most of our platforms (Amazon, Roku, PS4, Samsung Tizen, iOS, Android and Channel4.com).

    To check the TV Guide CLICK HERE

    If you are having any issues with Watch Live please get in touch via our CONTACT US form.

  • Roy76's avatar
    Roy76
    2 years ago

    Thank you for the reply.

    Channel 4 Team have replied stating the following:

    At the moment, the Watch Live function is not available across all devices. It can only be accessed via our website, the iOS app, certain Android devices, Amazon Firestick, certain models of Roku/Now TV devices, earlier models of Samsung TVs and Apple TV due to licensing agreements. However, Channel 4 is committed to improving and expanding the Channel 4 Streaming service and look to expand the Watch live function in the future.
     
    We apologise for any disappointment this may cause.

Roy76's avatar
Roy76
Binge Watcher
2 years ago

The channel 4 team said ‘it’s due to licensing agreements‘.

So it won’t be due to the processing power of the devices, it’s just legal issues they have.  You can still watch live channel 4 from say an iPad then airplay it to the tv, otherwise it’s freeview if you can get a signal lol.

Darciep96's avatar
Darciep96
Reel Rookie
2 years ago

Thanks Roy we don’t have an aerial in our house so we purely use the streaming apps and channels - bit frustrating as when I researched the tv the channel 4 live issue was never mentioned! Typical lol

  • Roy76's avatar
    Roy76
    Binge Watcher
    2 years ago

    Yeh, we have a horrible signal now and again on freeview which is why we switched to Roku.

    i have emailed the channel 4 team to ask them what devices are supported for live tv, I’ll post once I get a reply hopefully tomorrow.

  • Roy76's avatar
    Roy76
    Binge Watcher
    2 years ago

    Ok… got an email back from Channel 4 regarding the devices that are supported.

    They’re refusing to answer & just giving a general answer that only certain devices support live tv.