Forum Discussion
RokuDanny-R
4 years agoRetired Moderator
Thanks for the post.
We would recommend making sure when removing the channel, that you restart the device before adding the channel back again, specifically in that order.
If you are still experiencing an issue, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.
Thanks,
Danny
glow18
3 years agoReel Rookie
I'm still having the issue with the CBS app, and others are as well. Is there a way Roku can reach out to CBS and see what the issue is? The issue is only on Roku, not cbs.com or the CBS app on my phone. I've already reached out to CBS support to no avail.