I'm on a PC, so I have no clue what to do or what I'm doing. Tried to watch The Girl With The Dragon Tattoo (2011) from the Topic Channel. It says English is its original audiotrack, so when I go to play it it's in Swedish or something and the subtitles won't turn off. I have the English audiotrack selected and closed captions are off, but it's still the same thing.
Hello Pomperipossa
Thanks for reaching out to the Roku community!
Please check if Captioning is set to “off” on the Roku main page under Settings > Accessibility > Captions Mode > OFF.
Please note that most channels and apps contain their own settings and will override the settings in Roku menus. Check inside each channel's individual settings and disable captions in each. Some channels have their own captions settings that are separate from the system settings. Some channel manages their own content programming, including closed captions and subtitles on content. Reach out to the channel If changing the captions on the Roku settings does not resolve the issue.
For full information on this, you can take a look at this link: Turning closed captions on or off
Regards,
Karla
Where is the whole "Settings > Accessibility" thing? How do I check channel settings? I was reading about that but couldn't find it.
Are you watching the Topic Channel on your PC or on a Roku device/RokuTV? Also, are you watching Topic on the Roku Channel, or are you watching on the Topic website?
