Forum Discussion

Mimi13's avatar
Mimi13
Newbie
2 years ago
Solved

Cannot login to Pure Flix

I already have a Pure Flix account when I try to add it to my channel guide the only option is to sign up. There is no way to log in. I tried from my phone and cannot get it to upload to my TV i hav...
  • RokuERey's avatar
    RokuERey
    2 years ago

    Hi Mimi13,

    A warm welcome here in the Roku Community!

    We appreciate you reaching out about this. I did try this on our end, and we are able to see the sign-in and sign-out options to proceed. We would recommend trying reinstalling the channel once again and see if that works.

    See for more information here: Pure Flix.

    Let us know if that works!

    Thanks,
    Rey

RokuERey's avatar
RokuERey
Retired Moderator
2 years ago

Hi Mimi13,

A warm welcome here in the Roku Community!

We appreciate you reaching out about this. I did try this on our end, and we are able to see the sign-in and sign-out options to proceed. We would recommend trying reinstalling the channel once again and see if that works.

See for more information here: Pure Flix.

Let us know if that works!

Thanks,
Rey

JStamp51's avatar
JStamp51
Newbie
10 months ago

The problem is that I cannot even add the Pureflix app without subscribing.  There is no login option.  The only available app is “Pureflix on Roku”.