Forum Discussion
Thanks. It's been five days and it's still not working. When I log in, still shows I don't have premium access though my invoice and credit card statement says otherwise. Completely farce, honestly, and won't be giving Roku any more of my money. I'll be sure to subscribe directly from the source now on. And Roku support was absolutely no help when I reached out and were a bit rude, so next time I need to buy a new TV, I reckon I'll switch to a different smart TV or streaming device. Not very happy with all of this. Sure, it's $5, but the level of service I received is really the deal breaker.
Glad you're started working though. I've tried everything and have since given up.
Hi, there mleighbryant91. This sounds like a very frustrating loop, let's see if we can break it. Are you still unable to access the premium Peacock subscription you purchased? DBDuke's recommendation for uninstalling the channel after canceling is a good one, but from what we understand, you've been unable to do so, is that right? If you're still having trouble, please let us know so that we can reach out via PM to take a look at your account. Thank you!