Forum Discussion

bookedmedia's avatar
bookedmedia
Newbie
2 years ago
Solved

CalendarStream App is not working in my One Roku TV

I am trying to add my google calendar in my Onn Roku TV. I installed the app in the TV but when I tried to use it it says that is not getting any subscribers.

Please advice

app availability
app discussion
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi, ornat7810 

    Thanks for posting, and welcome to the Roku Community.

    We appreciate you for letting us know that you've encountered the same issue as posted by the OP, and we acknowledge you for your efforts in taking the time to perform the troubleshooting steps suggested.

    For this matter, we recommend reaching out to CalendarStream's support and inquiring further about your experience. This is most likely an issue directly with the app, and the channel provider can address any issues within their app since most channels on the Roku platform are maintained by the channel providers themselves.

    We hope for your understanding in this matter.

    Best wishes,
    Kash

10 Replies

  • MementoMorty's avatar
    MementoMorty
    Newbie
    10 months ago

    Their website is down as well and the reviews of the app are plummeting. Perhaps if our good friend "Kash" spent two seconds asking around the office, he probably would've figured that out and could've told us. 

    Dear ROKU, please put someone on these forums that actually helps us. Thank you. 

  • Mrme1's avatar
    Mrme1
    Newbie
    2 months ago

    If you're not going to support this app take it off your offerings.

    • JWS9518's avatar
      JWS9518
      Roku Guru
      2 months ago

      Mrme1​   It is up to the owner of the app/channel to provide technical support for the app, not Roku.  The app gets pretty poor reviews, and I cannot find any information on contacting customer service for the app, which is probably why there are issues with the app working properly.  It most likely is a one person created app that has little support.

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi, bookedmedia 

    Welcome to the Roku Community.

    We see that you are having troubles with the CalendarStream app on your Roku TV, and we're here to assist. We recommend performing a troubleshooting step to successfully setup the app on your Roku TV. Kindly follow the instructions below:

    1. Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
    2. Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
    3. Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.
    4. You may also refer to this link: How to resolve a channel playback issue | Official Roku Support

    We hope this works. Let us know if you still face the same issue after performing the steps above so we can continue to assist you.

    Best wishes,
    Kash

    • ornat7810's avatar
      ornat7810
      Reel Rookie
      2 years ago

      I had the same issue.  I followed your directions multiple times, and I get the same result.  

      • ornat7810's avatar
        ornat7810
        Reel Rookie
        2 years ago

        I had the same issues.  I followed your exact directions, and came up with the same results stating: "Subscription service is currently unavailable, please try again later."  TV is brand new out of the box.