Forum Discussion
We have been getting the blue spinning ring also in our left upper corner. Reset the internet and unplugged the Roku and it's gone Intel we turn the Roku back on and there's the blue circle spinning again. Unplugged the Roku again and the circle is gone. I wish I knew how to help you fix it. But we have spectrum and we can't uninstall the app because Roku no longer supports the spectrum app. So idk what else we can try or help others. Hope someone can help us out. Thanks
Hi BGin
Thanks for the post.
For clarification, does the blue circle only occur within the Spectrum channel? As previously mentioned above, could you provide us with a photo of the issue occurring? Please be advised as well that Roku still supports Spectrum TV, therefore, you can try to remove and then re-install the app.
Keep us updated!
All the best,
Kariza
- BGin3 years agoNewbie
I have only seen it when I'm on the spectrum app. If it happens again I will take a picture of it. I didn't think to take a picture. I was sent a message last year telling me to not remove the spectrum app because you no longer supported there app. So I've you still support there app and there in the app store again I can try that.
- renojim3 years agoCommunity Streaming Expert
BGin, the Spectrum channel/app not being supported was a long, long time ago. You can remove it and add it again.
- Driessassy3 years agoReel Rookie
Please take the time to read all the posts related to the spectrum blue circles. Mine are in the upper left corner and the middle. If I restart the device they are gone for a couple of hours but come back. Spectrum app is up to date. I have deleted the app restarted the device and added the app again. Within a few hours the blue circles are back. It does not happen on other streaming apps. My other TV which doesn't use Roku I can stream spectrum with no blue circles. My internet signal is excellent. The problem is clearly with Roku. Instead of just clearing your inbox queue. Please had this off to the developers for resolution. Keep us posted. Thanks