Forum Discussion
Has anybody had a constant blue circle displaying in the upper lefthand corner? At one point had the blue circle in the center of the TV and in the lefthand corner.
I have checked my wireless connection and have "restarted" my Roku device. The TV also is experiencing a more than normal amount of "buffering" issues.
Could this Roku unit be going out? Would appreciate any information or suggestions.
We have been getting the blue spinning ring also in our left upper corner. Reset the internet and unplugged the Roku and it's gone Intel we turn the Roku back on and there's the blue circle spinning again. Unplugged the Roku again and the circle is gone. I wish I knew how to help you fix it. But we have spectrum and we can't uninstall the app because Roku no longer supports the spectrum app. So idk what else we can try or help others. Hope someone can help us out. Thanks
- RokuKariza-D3 years agoRetired Moderator
Hi BGin
Thanks for the post.
For clarification, does the blue circle only occur within the Spectrum channel? As previously mentioned above, could you provide us with a photo of the issue occurring? Please be advised as well that Roku still supports Spectrum TV, therefore, you can try to remove and then re-install the app.
Keep us updated!
All the best,
Kariza- BGin3 years agoNewbie
I have only seen it when I'm on the spectrum app. If it happens again I will take a picture of it. I didn't think to take a picture. I was sent a message last year telling me to not remove the spectrum app because you no longer supported there app. So I've you still support there app and there in the app store again I can try that.
- RobG19863 years agoNewbie
Spectrum is supported by Roku again so you can delete the app and reinstall - the down side is - I deleted and reinstalled and i still get the two small circles again as you are describing so back to the drawing board
i can make them go away for a time by reatarting my Roku in settings but it keeps coming back - only see this on my Roku Ultra