Blue clockwise circle moving in the middle of my screen...what does it mean?
Why do I have a blue moving circle (clockwise) in the middle of my screen? The channel comes in clear, except for this continuous moving circle.
Forum Discussion
Has anybody had a constant blue circle displaying in the upper lefthand corner? At one point had the blue circle in the center of the TV and in the lefthand corner.
I have checked my wireless connection and have "restarted" my Roku device. The TV also is experiencing a more than normal amount of "buffering" issues.
Could this Roku unit be going out? Would appreciate any information or suggestions.
Is this on one particular channel/app? I seem to recall something like this from people that use the Spectrum channel/app.
Yes, it is doing it on the Spectrum app. We have several Roku's, but it is only doing it on 1 of them currently. I will get a picture of it and send it in later today. I can restart Roku thru settings which will remove it for a while. Also, I do not always have the 2 blue circles, sometimes just the one in the upper lefthand corner.
Is it true that I can uninstall the Spectrum app and re-install it?
Thanks for reaching out to the Roku community!
Does the issue only occur on a specific channel or across other channels installed on your Roku device?
If you haven't tried yet, you can remove the affected channel and then re-install it. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
For detailed instructions, refer to this Support link: How do I resolve channel playback issues?
Let us know how it goes!
Regards,
Karla
There's a blue circle in the middle of my screen and in the top left corner. Why?
Why is there a blue circle in the middle and top left of my screen
i too am having the blue circle issue. i have had modem changed twice router changed all wires inside and the wires outside coming from cable junction. i have had 4 phone reps and 3 in home service techs from spectrum come to check.
one of the techs said it could possibly be the actual spectrum app. i have not tried without my roku devices to see if it changes anything with the "blue circle" that spins center of and upper left of my tv. there are also "pixelization" that occurs during the transition from the show to the commercial and between the commercials. images and audio overlap and all of this does not happen in any other channel.
all of the techs said especially the last one, "is the spectrum app that important. use other apps to get your channels." i could not disagree with him, but that in my eyes it is not the point. i pay for a service and expect to get it without the "pixelization' and "blue circles!"
