Forum Discussion
I have the same trouble. I have two blue clockwise circles, one in the middle and one in the upper left corner, on one of my TV's. The other TV only has one blue clockwise circle in the far upper left corner.
I have unplugged as one suggested as well and the circles went away for a short period of time.
You can check the Spectrum APP to see if the software version is current. Just highlight the app and hit the settings button on the remote. I have verified software update and for the moment again the circles are gone.
If they return, I will try to uninstall the app as suggested.
Do you think we need to contact Spectrum?
I have done everything you described above. Sty no luck. It only impacts the Spectrum app and all channels. Please advise further
- srthor3 years agoNewbie
Has anyone gotten this to work yet? Unplugging and plugging everything back in only works once then the blue circle appears again.
Do we have to uninstall Spectrum then re-install?
Any help would be appreciated.
- Jtdiii3 years agoNewbie
I was able to highlight the Spectrum app in the menu and then press the asterisk on the remote to get the Spectrum app settings menu and after checking for an update, I selected the option to restart the Spectrum app and that solved the problem for me.
- JohnR23 years agoChannel Surfer
That what I have been doing but the blue circle reoccurs
- Teamhowie3 years agoReel Rookie
I had this issue, also. I went back to home screen, highlighted the spectum app, hit options, and then check for updates. There were a few updates and now the circles are gone. Hope this helps!
- RokuDanny-R3 years agoRetired Moderator
Hi Community users,
Thanks for the posts.
If you are still experiencing an issue, can you please specify the issue you are seeing? Does this issue only occur on the Spectrum channel? Have you already tried removing the channel, restarting the Roku device, then adding the channel back again, specifically in that order?
If you are still unable to resolve the issue, can you please provide a screenshot of the issue so we can better understand what you are seeing on screen?
Thanks,
Danny- JohnR23 years agoChannel Surfer
Blue circle in middle of spectrum app and top left corner. Only way t get rid of it is to restart the channel (spectrum). Removing the channel and restarting the Roku does not resolve the issue. It reocurs.
It only occurs with the spectrum channel, no other channels.