Forum Discussion
I have the same clockwise circle on my screen - also use the Spectrum TV app; I can disconnect the Roku (unplug both power and connection) and wait a couple of minutes - plug in and it works ok......for while - then the circle returns. the blue power light also does not turn off when the TV is off
RickL72 If you have this option can you update the Spectrum TV app? Some apps have this option others do not. If you do not have an update option I would uninstall the Spectrum TV app, restart the Roku device, and then install the spectrum TV app. Also go into settings and select system update for the Roku. May not solve the problem but worth a try.
- Jlafox43 years agoNewbie
I have the same trouble. I have two blue clockwise circles, one in the middle and one in the upper left corner, on one of my TV's. The other TV only has one blue clockwise circle in the far upper left corner.
I have unplugged as one suggested as well and the circles went away for a short period of time.
You can check the Spectrum APP to see if the software version is current. Just highlight the app and hit the settings button on the remote. I have verified software update and for the moment again the circles are gone.
If they return, I will try to uninstall the app as suggested.
Do you think we need to contact Spectrum?
- Driessassy3 years agoReel Rookie
I have done everything you described above. Sty no luck. It only impacts the Spectrum app and all channels. Please advise further
- srthor3 years agoNewbie
Has anyone gotten this to work yet? Unplugging and plugging everything back in only works once then the blue circle appears again.
Do we have to uninstall Spectrum then re-install?
Any help would be appreciated.