Forum Discussion

HappyCamper888's avatar
HappyCamper888
Newbie
2 years ago

Black Friday Peacock deal on ROKU not available to non premium subscribers

I tried to sign-up for the ROKU 2023 Peacock deal for $2.99 a month for 3 months.  It was not available to previous premium subscribers but I only have had a free account.  I followed the procedures and got an email from Peacock that I signed up for their Premium service, but when I sign it, I says I don't have the service.  Why wasn't my application for this Black Friday deal handled through ROKU?  Why can't I get the 3 month @ $2.99 a month?  I cannot find anyone to contact on Peacock or Roku to answer my question.

5 Replies

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  • jontalk's avatar
    jontalk
    Roku Guru
    2 years ago

    Is this the deal you're referring to? https://tinyurl.com/yrra53eb

    I'm a Comcast subscriber and already have Peacock Premium. Of all the channels on my Roku its one of my least favorite, but everyone's tastes are different. Make sure to choose the right code word for one month or annual too.

  • OakKnoll's avatar
    OakKnoll
    Newbie
    2 years ago

    Roku is not honoring ANY black Friday deals if you are a current subscriber. So my basic paramount+ cannot be upgraded honoring the BF sale. ROKU dropped the ball again. I will be dropping all Roku services and looking for alternates.

    • dragonboots2005's avatar
      dragonboots2005
      Roku Guru
      2 years ago

      I've never used Roku to subscribe to apps.  I use the website of the app.  If I have Hulu, I'm billed through Hulu.  If I have Paramount+, I'm billed through Paramount+, and so on.  In the end I think this is the easiest way to avoid any issues of any kind.  Just a suggestion.  

    • RokuEuniceL's avatar
      RokuEuniceL
      Retired Moderator
      2 years ago

      Hi OakKnoll,

      Thanks for posting here in the Roku Community!

      We understand you're having problems getting the Black Friday deals. We don't want you to miss it. To be better assisted with your deals, please contact our Accounts and Billing team since they are the specialized department to best cater to your inquiry. To contact them, kindly refer to this link here. Select the Accounts and Billing option to be directed to their contact information.


      Best regards,
      Eunice

  • snyderapril2019's avatar
    snyderapril2019
    Newbie
    2 years ago

    Just tell me what channel are you on time if I can have my f****** peacock please can you just fix it