My Bein Sport Connect channel asks me to activate the device every time I try to use it
Every time a code is shown on screen, and I need to go to Bein's site to activate the device
Is this poor application development or something is wrong with my Roku which can't stay active for any reason?
Same. Been having to go to the website and enter authentication code every single time for the past 3 weeks. Terrible.
I have the exact same problem! BeIN Sports tech support please fix it!
I am stuck in an ad loop in Beinsports App on ROKU. All other soccer Apps work perfectly.
Ads play and back to programming selection. No selection will play. And around and around, just ads. Help !!!!!
Hey MarkD3
Thanks for bringing this to our attention.
Does the issue only occur on a specific channel or across other channels installed on your Roku device?
If you haven't tried yet, you can remove the affected channel then re-install it. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > System restart > Restart.
For detailed instructions, refer to this Support link: How do I resolve channel playback issues?
Let us know if this works for you!
All the best,
Kariza
I have the same problem.
I also requested Beinsports to look at the problem. No solution so far.
gvillegas3597 wrote:My Bein Sport Connect channel asks me to activate the device every time I try to use it
Every time a code is shown on screen, and I need to go to Bein's site to activate the device
Is this poor application development or something is wrong with my Roku which can't stay active for any reason?
It has been reported that this has helped for other channels with this problem, so maybe it will work for Bein Sport.
If the station's login procedure involves using an internet browser to log in, clearing the channel's information stored in the browser (cookies and browser history) before logging into station has been reported to prevent the problem.
If you don't know how to clear cookies and browser history, try using a different browser that would not have this information stored.
This has nothing to do with web browser cache on phone or computer. The issue is with Bein app on Roku asking to authenticate every time we open the app to watch a game. Clearly the authentication is not sticking to the app itself hence continuously required user to endlessly authenticate on a daily basis.
Exactly right, I can access Bein Sports Connect via my computer without any authentication issue. The problem is the Roku Bein Sports Connect App; by the way, I have two Roku sticks and both have the same issue with Bein Sports Connect. Extremely annoying to be polite.
Beinsports finally told me their Roku app does not work on Roku TV ancillary device. Why does Roku offer it when it doesn't function? Roku seems to have insulated themselves from any questions or customer support. What a screwed up situation........
It seems like you're experiencing some inconvenience with your BeIn Sport Connect channel on Roku.
The requirement to activate the device every time you try to use it by entering a code can indeed be frustrating. While it's difficult to determine the exact cause without more information, this activation process is typically designed to ensure the security and authorized usage of the service.
There could be a few potential reasons behind the repeated activation prompts. It's possible that there might be an issue with the application itself or a setting on your Roku device.
To troubleshoot the problem, I recommend trying the following steps: Ensure that your Roku device is connected to the internet and that the connection is stable.
Check for any available software updates for both the Roku device and the Bein Sport Connect channel. Keeping them up to date can often resolve compatibility issues.
Consider reinstalling the Bein Sport Connect channel on your Roku device. This can help refresh the application and potentially resolve any underlying issues. If the problem persists, I suggest reaching out to Bein Sport's customer support directly.
They will have more specific insights into their application's functionality and can provide you with tailored assistance.
Remember to provide them with detailed information about your device, any error messages you receive, and any troubleshooting steps you have already taken. They will be better equipped to assist you in resolving the issue.
