Forum Discussion

FiddleBill's avatar
FiddleBill
Newbie
8 months ago
Solved

Because you watched can't be changed

This is such an assinine response from Roku managment.  it is very clear what the fing problem is, morons.  Give the user the ability to clear "Because You Watched" suggestions list.

app playback
Channel crash
content
Content issue
  • RokuCarly's avatar
    RokuCarly
    8 months ago

    Hi Community Users!

    Welcome to the Roku Community.

    Thanks for bringing this to our attention. We'd love to provide further information about this and help you contact the right Support.

    It seems like this could be a bug from the YouTube app. In this case, we highly recommend directly coordinating this with the channel provider as they develop and maintain their app on the Roku streaming platform independently.

    You may reach them here for further assistance and clarification: YouTube Support | Contact Us

    We hope this will be sorted out soon.

    Best regards,
    Carly

13 Replies

  • Rosewelsh's avatar
    Rosewelsh
    Channel Surfer
    8 months ago

    THIS IS **NOT** A SOLUTION. IT IS A COMPLICATED WORK-AROUND EVEN ACCORDING TO THE POSTER. IT'S ALMOST 2025 AND IT'S STILL AN ISSUE. My god! I accidentally signed out of one of my accounts when I was trying to add and account. I signed back in and everything is gone! 

    Good **bleep**!

    • WhodiBrown's avatar
      WhodiBrown
      Newbie
      8 months ago

      This only happens to my Youtube "childhood account" i made back when YT came out. I use it as the living room for all. I am guessing its because my son saves everything in this playlist. Out of curiousity does anyone else have lots of saved "playlists" as well on the accounts in question here? Because it only picks on this account. I remember a while back my son added so many saved "playlists" that is stopped saving them and sad to say I had to go back one at a time on my computer to remove some of them to fix that issue. I am trying this now again. But thanks to anyone that can answer if they too have lots of saved playlist on these accounts in question.

      • Ziko577's avatar
        Ziko577
        Newbie
        8 months ago

        I have this issue myself now and had to use the guest account workaround to get to my stuff. Something's wrong somewhere and resetting and uninstalling didn't work. 

  • erruve's avatar
    erruve
    Newbie
    8 months ago

    Youtube isn't displaying a navigation menu on the left panel. You can't see your history or saved videos or subscriptions... nothing. It's unusable. 

    Does anyone else have this problem? I'm a premium subscriber.

    I've deleted and re-added the app and rebooted, of course.

    Thanks for any help

    • Tbaccus's avatar
      Tbaccus
      Newbie
      8 months ago

      I am also experiencing this exact issue. No nav menu on the right, just Profile, Search and Home.

      • RokuCarly's avatar
        RokuCarly
        Community Moderator
        8 months ago

        Hi Community Users!

        Welcome to the Roku Community.

        Thanks for bringing this to our attention. We'd love to provide further information about this and help you contact the right Support.

        It seems like this could be a bug from the YouTube app. In this case, we highly recommend directly coordinating this with the channel provider as they develop and maintain their app on the Roku streaming platform independently.

        You may reach them here for further assistance and clarification: YouTube Support | Contact Us

        We hope this will be sorted out soon.

        Best regards,
        Carly

    • Bellyflop's avatar
      Bellyflop
      Newbie
      8 months ago

       

      Two-year old thread necromancy, but worth it because a few days ago, this started happening on just one account on my Roku YouTube app too and this thread is still the top match in Google search...

      The "go to guest, select subscriptions, login to the account you really want to use" workaround works, but I really hope they fix this regression!

       

  • FiddleBill's avatar
    FiddleBill
    Newbie
    8 months ago

    Hey Mary F.
    Roku Community Moderator!

    How come ROKU has not fixed this problem yet?

    Users need the ability to clear the "Because you watched" list.

    Fix it

    • Rich57's avatar
      Rich57
      Reel Rookie
      8 months ago

      You’re wasting your time, they are either incapable of fixing or updating their product or totally indifferent to the request. I’ve stopped using the product….

  • DrgnMom710's avatar
    DrgnMom710
    Newbie
    8 months ago

    I'm experiencing this right now Nov 4th 2024! How can this be still going on??

  • Rosewelsh's avatar
    Rosewelsh
    Channel Surfer
    8 months ago

    Did you do anything to make your menu reappear or was there a solution you were given? It's happening again. I accidentally signed out and lost my menu.  I've googled and googled and there are no fixes. This is freaking nuts. If it just reappeared: how long did it take to reappear? 

    Rose