Forum Discussion

io1901's avatar
io1901
Binge Watcher
4 years ago
Solved

BBC iPlayer stopped working with Sorry, this application is not currently available on your device

My almost new Express 4k 3940EU build 11.0.0 4193-CR has just started to refuse to load and play BBC iPlayer with the above error message. I have deleted app, restarted, added app with no difference....
  • RokuDanny-R's avatar
    RokuDanny-R
    4 years ago

    Hi everyone,

    Thanks for your patience while this issue was being investigated.

    We would recommend checking for a channel update by selecting the channel on the Home screen and pressing the * button > Check for updates.

    Once the channel is updated, try seeing if you able to access the channel again.

    Please keep us posted what you find out.

     

    Happy Streaming!
    Danny

McGeddon's avatar
McGeddon
Channel Surfer
4 years ago

I have tried the old solutions for BBC iPlayer not loading and they do not work.

Symptoms: Message displayed on selecting iPlayer - "Sorry, this applicationis not currently available on your device. Please exit/quit and try again later."

This only started tonight, 19:00 BST  in UK.  All other applications work except BBC Sounds, which shows the same message.

I can access iPlayer on my other devices (tablet, laptop). My ROKU device is a new streaming stick 4k.

Any suggestions welcome.

Regards

Rab

Fletca1's avatar
Fletca1
Newbie
4 years ago

I have the same problem

I have model 9102X Roku Soundbar.

Uninstalled App

Re-booted Roku

Re-installed App

Same problem persists

App loads on Smart TV App ok, so no problem at the BBC.