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Wima's avatar
Wima
Reel Rookie
2 years ago

ARD Mediathek Livestreams

Hi, 

Has a solution been found in the meantime? I have the same issue over a year later with my new Roku Express 4K. Now I’m seriously considering returning the product.

9 Replies

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  • I have the same problem: None of the livestream from the ARD-Mediathek channel works. All other streams are ok. I got the errorcode: T1_4_0 after a few seconds.

    Streamingbox: 3940EU Roku Express 4k

    OS-Version: 12.0.0 Build 4184-CR (latest)

    App-Version ARD-Mediathek: 1.0 Build 24 (latest)

     

    I hope you can offer a quick solution.

     

    I Hope you can find a quick solution.

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator

    Hi Wima,

    Welcome to the Roku Community!

    Could you provide us with more details about your concern? What are the steps to reproduce the issue you are seeing? Does the issue only occur on that specific channel or on all channels on your Roku device? What troubleshooting steps have you already taken to try to resolve the problem?
    With more details, we will be able to best assist you.

    All the best,

    Chel

    • Wima's avatar
      Wima
      Reel Rookie

      Hi RokuJechealR ,

      I am having the exact same problem that has been discussed in the thread.  Livestreams on the (latest version of the) ARD channel are not working. Your colleague wrote a year ago that the responsible team is looking into the issue. So, has the bug still not been fixed? 

      Best,

      Wima