Forum Discussion

jackavram's avatar
jackavram
Reel Rookie
3 years ago
Solved

Apple TV won't sign in - gives "Verification Failed" with known-working Apple ID login/pass.

Hi, the Apple TV channel on my new Roku 4k stick (model 3820X) won't sign in with a known working Apple ID login and password.   I've tried uninstalling the channel, restarted the Roku, and reinstall...
  • Spartan2381's avatar
    Spartan2381
    3 years ago

    Got my devices signed and working with Apple TV now. Here is the process that worked for me.

    1. Uninstall Apple TV from device

    2. Remove power for 30 seconds

    3. Install Apple TV app

    4. Launch Apple TV and select "Sign In Later"

    5. Navigate to the Cog setting and Select Accounts -> Sign-in

    6. Use the QR code to sign-in

jackavram's avatar
jackavram
Reel Rookie
3 years ago

I only have a Sign In with Remote, no Sign in on Mobile Device.  Never gives me a 2FA prompt - just immediate Verification Failed ... didn't even give me a chance. 

DLP100's avatar
DLP100
Channel Surfer
3 years ago

This is exactly what I am experiencing with a new 3820x on Apple TV plus. 

“I only have a Sign In with Remote, no Sign in on Mobile Device.  Never gives me a 2FA prompt - just immediate Verification Failed ... didn't even give me a chance.”