Forum Discussion
Dkateeb wrote:Frequent issues with apple tv app freezing and crashing on Roku. I’m assuming this is a AppleTV problem as I barely have this issue with other apps. Anyone have similar issues? Amy known fixes?
Same issue here. We’ve tried removing the Apple channel, restarting the Roku, reinstalling the Apple channel, and reentering my credentials, keeps working intermittently.
My Roku works for literally every other channel we have, so appears to be an Apple-Roku issue
- RokuKariza-D4 years agoRetired Moderator
Hey Raleighreef
Please accept our apologies for the inconvenience this has caused.
I'd recommend following my suggestion in my post above. The channel's customer support team is the best one to assist you with this matter. You can contact Apple TV Support here: https://support.apple.com/tv
All the best,
Kariza