Apple TV crashing and freezing
Frequent issues with apple tv app freezing and crashing on Roku. I’m assuming this is a AppleTV problem as I barely have this issue with other apps. Anyone have similar issues? Amy known fixes?
Forum Discussion
I am having the same problem and it repeatedly has crashed the TV itself. I performed the suggested troubleshooting action you mentioned but it still is crashing the tv. The entire screen goes black but I can hear the sound effects when I press the home button.
Hello Chues
Thanks for reaching out here in the Community!
Does the issue only occur on a specific channel or across other channels installed on your Roku device? If it only happens when accessing that one channel while other channels play fine, contact the channel provider's customer support team to report the issue and get help.
Channels on Roku are maintained by the channel developer themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from the channel developer.
All the best,
Kariza
I’m having the same issue(s) btw. Only Apple TV. It either freezes and or sounds got delayed.
Sometimes, restarting the Roku will resolve issues such as that.
Sometimes, it takes more. If necessary, try this, all three steps, in this order:
- Remove the app
- Reboot the Roku
- Reinstall the app
Don't mess with the order. All three steps, in the order listed. Yes, the order is important.
Yep only AppleTV app does it. It happens in my Roku TV and in the roku adapter.
it’s an Apple TV thing, no other app has this error
See your fix recommendation however this doesn't occur w Apple TV on fire stick
