Welcome to the Roku Community, Blackmagicmage!
We're grateful that you've reached out here about the missing apps on your Home screen. We'd like to provide further information about this.
Roku strives to create an amazing entertainment experience by offering access to thousands of streaming apps. In some cases, streaming services merge, and apps are combined, or providers may choose to remove their apps from our platform. An app also may be removed by us if it violates our terms and conditions.
If you can no longer find the app in the Streaming Store, it may no longer be available on the Roku platform.
For reference and further information about this, you may check our support article dedicated to this: Why is an app no longer available on my Roku streaming device?
We hope you find this information helpful.
Best regards,
Carly
It's on the streaming store. I can find it, click it and it won't give the option to open it, however on my Roku App on my phone, I can open the app but it will never fully load in. Again, if I could send photos, I would
Edit: I made photo links. This is what I'm talking about https://i.ibb.co/2tyLpFk/Screenshot-20241015-142100.png
It's a screensaver. They're not supposed to show up on your Home Screen, but due to a longstanding bug, sometimes they do and sometimes they don't. Screensavers are meant to automatically launch after a period of inactivity that you can set under the "Theme" settings. If you want to launch it manually, use the "Preview" option shown in one of your pictures.
And I understand it's a screen saver, now if you'd look at the one from my phone you'd see there is an app for it, or used to be. This is not the only thing messing up as now my screen saver won't even pop up correctly.
Hi, Blackmagicmage.
Thanks for keeping us informed and for the photos for reference.
Since you've already set this as your screensaver, you won't be able to open this app. Can you please try to find this screensaver under Settings > Themes > Screensaver and confirm the green check mark is there?
If you want this added back to your Home screen's channel lineup, we suggest removing/deleting this screensaver, adding this back, and setting this as your current screensaver.
Furthermore, since you've mentioned about having issues with your current screensaver, could you please tell us more about it?
We anticipate your update.
Best regards,
Carly
