Forum Discussion

alex2020's avatar
alex2020
Binge Watcher
2 months ago
Solved

Anime Crunch zero playback

None of the thousand videos work. Just black screens. Contacted  but no response. Worked great for 10 days.
app playback
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    2 months ago

    Thanks for clarifying!

    As checked, we found that this issue is related to the app itself. Since it’s a third-party app on Roku, we recommend reaching out to the app provider directly for more help with troubleshooting.

    We hope you'll be up and running soon!

    Roku Community Team

screenxshot's avatar
screenxshot
Channel Surfer
2 months ago

I'm having the same issue. It's been like this for 8 days now. Click on a video and it starts to load, but then the screen goes black and the show doesn't play or I get an error message. This has happened before about a month ago, then one day it was fixed. No amount of restarting or looking for updates work. It's definitely an app problem. No issues with any other apps. 

  • alex2020's avatar
    alex2020
    Binge Watcher
    2 months ago

    It worked for me yesterday. Today, back to being dead. They also dont respond to emails. Best anime app of all time, ruined by incompetent tech and support.