Forum Discussion

Hwm58's avatar
Hwm58
Newbie
2 years ago

AMC+ & MGM+ not having a remove app when I select *

My subscription for AMC and MGM has been cancelled. I'm trying to remove the apps by selecting the *.

Both apps don't have a remove app option, other apps do.

How can I remove the apps from my home page????

2 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert

    You can still use the apps until the current subscription period expires.  Cancelling only cancels the auto-renew of the subscription.  Once the current period expires, the "Manage subscription" option will be replaced with "Remove app".

    • makaiguy's avatar
      makaiguy
      Community Streaming Expert

      Hwm58-

      To add to the response from renojim :

      A channel whose subscription was made THROUGH ROKU can not be removed via the Roku onscreen user interface while the subscription is still in force. 

      As a work around, for immediate channel removal from your Roku unit you can use the official Roku remote app on an Android/iOS phone/tablet.  This will only remove the channel from your Roku; it will NOT cancel the paid subscription.   
      • At the bottom of the first screen, click "Devices", and if necessary connect to one of your Roku devices.
      • In your connected device click on "Apps on Roku".
      • Click AND HOLD the channel you wish to remove (a quick click will bring up the remote controls instead).
      • Click on "Remove" and confirm.