Forum Discussion

Jfcwhy's avatar
Jfcwhy
Streaming Star
3 years ago
Solved

Amazon Prime Video- shows don’t appear in Continue Watching after viewing episodes

I have an intermittent problem with Prime Video.  Several times, I have started watching a show, watch a few episodes, then start the next one, and exit.  When I am on the Home Screen the next time, ...
  • RokuJanadeeK's avatar
    RokuJanadeeK
    2 years ago

    Hi RaakheeN,

    We are happy to have you here in the Roku Community!

    We understand that you're having issues with the Amazon Prime Video channel. We're happy to help. Could you try the following steps to resolve the issue?

    • Remove the channel >> Restart the device >> Add channel.
    • Update the channel by highlighting the app and pressing the star button on your remote.

    Additionally, we would recommend that you reach out to the channel provider to inquire further regarding their channel's functionality on the Roku platform.

    We hope this helps!

    All the best,
    Janadee

RaakheeN's avatar
RaakheeN
Newbie
2 years ago

Omg! This is exactly what is happening to me too!!! I went to my watchlist, started a show have watched a few episodes and still nothing on “continue watching” has there been a fix or any response from Prime???

#amazonprime #primevideo

  • RokuJanadeeK's avatar
    RokuJanadeeK
    Retired Moderator
    2 years ago

    Hi RaakheeN,

    We are happy to have you here in the Roku Community!

    We understand that you're having issues with the Amazon Prime Video channel. We're happy to help. Could you try the following steps to resolve the issue?

    • Remove the channel >> Restart the device >> Add channel.
    • Update the channel by highlighting the app and pressing the star button on your remote.

    Additionally, we would recommend that you reach out to the channel provider to inquire further regarding their channel's functionality on the Roku platform.

    We hope this helps!

    All the best,
    Janadee