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5 Replies
- MacInOhioChannel Surfer
PS: I've restarted the Ultra several times. Unplugged the Ultra and powered it back up several times. No improvement.
- RokuTakashiCommunity Moderator
Hi, MacInOhio
Thanks for posting, and welcome to the Roku Community.
We understand the problem you have encountered with the missing Hulu app on the Home page, and we're here to assist. To resolve this issue, we would recommend performing a system restart to make the Hulu app re-appear.
- Press Home
- Scroll and select Settings
- Select System
- Select Power. If you do not see a Power submenu, skip to the next step.
- Select System restart
Once this has been performed, kindly check the Hulu app on your channel tile list.
If the issue persists, our team would like to request additional information. Can you please provide the details below:
- Roku device model, serial number, device ID, and OS version. (this can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID).
Please keep us posted on what you find out so we can continue to assist you.
Best wishes,
Kash- MacInOhioChannel Surfer
The first thing I tried was to restart. Several times. That failed.
So I pulled the plug. Waited. Powered back on. The Hulu app still does not show up. Tried this several times.
No improvement. No Hulu app.
The Roku channel store < channelstore.roku.com > will not allow me to uninstall Hulu. It insists that Hulu is installed, but it doesn't show up on the Home page.
- MacInOhioChannel Surfer
Roku Home page will not display installed Hulu app, even after restart and power down/power up.
Roku device model 4802X - Roku Ultra
Serial number X010007RVTMJ
Device ID SODA23ARVTMJ
OS version 14.0
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