Forum Discussion

Jazzygthatsme's avatar
Jazzygthatsme
Newbie
11 months ago
Solved

2 broke girls is free but won’t play

2 broke girls pops up, says free and will play trailer but won’t play any episodes. It just sits there. Everything else I’ve tried plays well and I have very high speed internet which I have just tested and is fine. Everything is plugged in and also fine. This show had this issue in November last year, 2023. Help!

  • RokuRiamie-D's avatar
    RokuRiamie-D
    9 months ago

    Hi Rigonjenn,

    Welcome to the Roku Community!

    We understand that you are having trouble playing 2 Broke Girls content on the Roku Channel. No worries, help is here.

    As we replicated it on our end, we were able to play the 2 Broke Girls content on the Roku Channel. What we suggest is to try the following:

    • Software update your Roku device:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Software update
    5. Select Check Now to manually check for updates

    • Restart your Roku device: 

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System restart

    If the issue persists please let us know.

    Thanks,
    Riamie

18 Replies

  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    11 months ago

    Hi Community users!

    Greetings from the Roku Community. 

    Thank you for bringing this matter to our attention. We appreciate your diligence and want to assure you that our content team will conduct a thorough review of the situation.

    We understand the importance of addressing your concerns and will keep you updated on any findings or developments related to this case. Your understanding and patience during this process are greatly appreciated. 

    Best regards,
    Carly

      • RokuCarly's avatar
        RokuCarly
        Community Moderator
        10 months ago

        Hi, Jennye1320.

        Thanks for keeping us posted! We're glad you're back on streaming now. 

        Feel free to reach out anytime you need help or create a new post for different concerns. You may also visit our support website for additional troubleshooting resources. 

        In the meantime, we hope you continue to have a Happy Streaming! 💜

        Best regards,
        Carly

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator
        8 months ago

        Hi, NoelBuddyBobo 

        Thanks for posting, and welcome to the Roku Community.

        We understand your concern regarding the content on The Roku Channel, 2 Broke Girls that is tagged as free but won't play, our team would like to know more about this and see how we can assist, 

        To help us better understand the issue, can you please provide the details below:

        • When accessing the content, are you receiving any error codes or messages?
        • Is this the only content that is not accessible?
        • Is this happening to all episodes of the 2 Broke Girls? If not, what specific episodes are affected?

        With more details, our team can investigate on this matter further. 

        Thanks,
        Kash

    • clove77's avatar
      clove77
      Newbie
      17 days ago

      System restart worked for me in the instructions above . Also all of my shows are really quick to come on instead of buffering or just slow. I never knew you could do this until I read above because I was getting tired of not having my show at bedtime. So I googled why will two broke Girls not play on Roku and found this. 

      • RokuEmmanuel-D's avatar
        RokuEmmanuel-D
        Community Moderator
        16 days ago

        Nice! clove77​ 

        Glad to hear you found the fix. 🛠️  Let us know if anything else pops up! 

        Happy Streaming!💜

        Roku Community Team

    • taborhaws's avatar
      taborhaws
      Newbie
      11 months ago

      When I press the Watch Now button for any episode of 2 Broke Girls, it does nothing. It does not play the episode, and it’s as if I didn’t press the button in the first place. When I try to play episodes of other shows, it works just fine, so it only seems to be affecting this show. I have tried deleting and re-adding the app, restarting my Roku TV, and restarting my modem, but nothing is working.

      • Jennye1320's avatar
        Jennye1320
        Reel Rookie
        11 months ago

        BROOO I THOUGHT IT WAS JUST ME. I THOUGHT I NEEDED TO PAY FOR THE SHOW🤣

    • Jennye1320's avatar
      Jennye1320
      Reel Rookie
      11 months ago

      Why is the "resume watching" NOT WORKINGGGGGGG. I pressed watch from beginning and it dont do shi. Other shows are working on the app. So wtf? #2brokegirls

  • Valdo's avatar
    Valdo
    Newbie
    11 months ago

    Same happens to me I was at the last season 2 episodes I try on 3 Roku TV and nothing wont start