Forum Discussion

Skywalker's avatar
Skywalker
Reel Rookie
3 years ago

How can I submit feedback on Roku? brought me here to leave feedback for Roku, so here goes.

Since 2015 I have enjoyed Roku, but sometimes it is necessary to leave feedback.

I could be wrong, but I think that there is a problem with the current Roku software build for my Roku TV.  I have Netflix with commercials, MAX (previously HBO MAX) with commercials, Paramount Plus, which has commercials, Tubi, which has commercials, and Pluto TV, which has commercials.  The reason I believe that the issue is with the current Roku software build, rather than an issue with a particular application such as Pluto TV or Netflix etc., is because all of these applications have failed at one time or another when the application has attempted to go to commercial:  the application kicked out to the Home screen rather than playing the commercial.

I have pressed the "*" on the remote to leave feedback for the particular application that failed, but the choices for feedback are not specific to the issue, which is why I am here, hoping Roku will read this.

 

8 Replies

  • TONYAPENNINGTON's avatar
    TONYAPENNINGTON
    Reel Rookie
    2 years ago

    I have experienced this issue also. I also experience intermittent freezes and lockups where roku will not do anything. I checked my internet connection and roku reports it as strong. I checked to see if there were any software updates that it says it is up to date. I just spent the last hour factory resetting my roku t v reloading my apps and then logging in to each one of them... I am getting pretty frustrated with the roku.Lock ups and software issues as well. We all paid dearly for each one of these apps for them to decide a few years into the road that they are now going to force us to pay the same amount but we get to watch commercials. I have two roku t vs. I sure wish they would get their **bleep** and gear and offer the quality that they used to. Or I simply am going to have to buy new TVS and drop roku. They just aren't what they used to be.

    • Thelotts's avatar
      Thelotts
      Reel Rookie
      8 months ago

      Just want to thank you for a pretty good FREE service.  We can't afford much on a fixed income so thank you. Lotts of Mississippi 

      • miko315's avatar
        miko315
        Reel Rookie
        8 months ago

        on the roku channel when i watch power ranger zeo the audio gos down by it self but not on tubitv thank you

    • Knothappy's avatar
      Knothappy
      Newbie
      4 months ago

      Roku is a failed system made by billionaire Anthony Wood that does not give a **bleep** about how horrible his product is. Zero customer r support. Zero return policy.

  • miko315's avatar
    miko315
    Reel Rookie
    8 months ago

    on the roku channel when i watch power ranger zeo the audio go down by it self but not on tubi tv

  • XRKGX's avatar
    XRKGX
    Newbie
    5 months ago

    Please fix the new update for Netflix app. It freezes all the time forced closes and everything on the Roku lags needs to go back to the old home screen like it used to be before this update.

  • Knothappy's avatar
    Knothappy
    Newbie
    4 months ago

    Roku is a failed system made by billionaire Anthony Wood that does not give a **bleep** about how horrible his product is. Zero customer r support. Zero return policy.