Forum Discussion

Dhenn's avatar
Dhenn
Channel Surfer
6 months ago

Re: [Pending Release] Hulu -Auto-Play Issue on the Roku

After the update, autoplay on hulu is no longer working. I've tried everything. I made sure everything is up to date, I've cleared the cache multiple times, I've un-installed the app and reinstalled, I've set up a new account on hulu, and, obviously, I've made sure autoplay was turned on. 

19 Replies

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator

    Dhenn

    Thanks for sharing! We understand that the autoplay feature on Hulu hasn’t been working since the update, and we're here to help.

    Can you check the latest software version on your Roku TV? You can find it by heading to Settings > System > About.

    In the meantime, try restarting your Roku device. Go to Settings > System > Power and select System Restart to see if that does the trick.

    Please keep us posted.

    Roku Community Team

    • Dr0kumcc's avatar
      Dr0kumcc
      Reel Rookie

      I’m having this same issue. Roku needs to fix this, it’s affecting my two Roku devices both on latest update

      • RokuJharra-Q's avatar
        RokuJharra-Q
        Retired Moderator

        Dr0kumcc 

        Thanks for letting us know! Can you send over the details I mentioned above so we can investigate this issue further?

        Looking forward to your reply.

        Roku Community Team

    • Cyn617's avatar
      Cyn617
      Reel Rookie

      Seriously, that is all you can offer. I have tried all the solutions provided, even a factory reset. Still not working.  Let's get real here.  Roku just wants us to spend more money to replace outdated devices.  My Roku TV has no issues at all.

    • KCQuacker's avatar
      KCQuacker
      Streaming Star

      I've tried this, it doesn't help. I check for new system updates twice a day now, have used the * option on the apps to make sure those are updated, they are. Have checked to make sure auto play is active, it is. The device is clearly not the problem because I have multiple Roku devices and it's happening on all of them after installing this update (14.5.4 currently). This started with the update just before 14.5.4, I don't know what number that was. 14.5.4 became available the day after I got the previous update to download. I hoped the second update came so quickly because it was going to solve this no auto play issue but it didn't. 

      • Usernameee's avatar
        Usernameee
        Newbie

        My autoplay isn't working either. For Hulu. I have Roku on my Samsung Smart TV. I tried all the reset options. I've kept up with this thread. It is toggled on. It has been about 2 weeks. It sucks because it actually messes up my sleep. I sleep with the TV on as it is a comfort of mind since I am scared of pitch dark. Plus the shows I watch are "comfort shows" which help in terms of it not being totally quiet. Every time the shows don't autoplay, it not only gets silent, my TV times out. So it gets dark. I have been waking up every 1-2 couple hours throughout the night. Fix this please.