Forum Discussion

Re: Redbox Screen Error Code 502

Just a notice that Redbox is not working. It is not unique to Roku. Their parent company recently filed for bankruptcy after not paying bills, or their employees, for the past few weeks. Seems like their library was probably disabled due to non-payment.

7 Replies

  • glasspilot's avatar
    glasspilot
    Roku Guru

    Thanks Andy. I was searching for why Redbox quit. Your answer makes sense. Hope it comes back soon. I like to watch "Test Kitchen"

  • Jloos77's avatar
    Jloos77
    Newbie

    yeah mine doesn't work either kind of **bleep**ty considering we paid for the stuff in our library

    • RokuJharra-Q's avatar
      RokuJharra-Q
      Retired Moderator

      Thank you for posting here in the Roku Community, Jloos77!

      We apologize for any inconvenience this may have caused. To resolve this issue, we recommend contacting the channel providers directly for assistance. It's important to note that many channels and apps on Roku are managed and updated by the providers themselves.

      Thank you for your understanding!

      Best regards,
      Jharra

      • Splash1701D's avatar
        Splash1701D
        Reel Rookie

        My Redbox CHANNEL is working just fine. Its the Redbox APP. Mine was also showing Error 502 and was showing nothing. I uninstalled the app and now its not even showing up in the Streaming Store. I have about a dozen movies in my Redbox Library. Are they just gone and I'm SoL? And yes, its jot Roku, its Redbox!

    • Mechsgal's avatar
      Mechsgal
      Newbie

      I have checked both my Roku and my phone and it showing nothing. Redbox wants a higher OS, like for Roku, they want a 9.4 or above. Which means we all need to get a newer Roku.

      • renojim's avatar
        renojim
        Community Streaming Expert

        Mechsgal, the current Roku "OS" is version 13+.  A new box won't do you any good as Redbox has gone under.  Have you checked out their website lately?  This has nothing to do with Roku.