Forum Discussion

Mvicks's avatar
Mvicks
Newbie
2 years ago
Solved

Redbox Screen Error Code 502

Since I checked this week, I have been getting the "Screen Error We're currently unable to load this screen - please try again later. If this issue continues, contact Redbox Customer Service @1.866.7...
app playback
  • RokuJharra-Q's avatar
    RokuJharra-Q
    2 years ago

    Hi Community Users,

    Thank you for bringing up the playback issue you are experiencing.

    We see that you are having an issue with your Redbox channel. For additional help and clarification, we suggest contacting their customer support team. Please be advised that the majority of content on the Roku platform comes from streaming channels maintained and updated independently by the channel's provider.

    If you have any questions or need further assistance, feel free to ask here in the Roku Community.

    Thanks,
    Jharra

  • RokuJharra-Q's avatar
    RokuJharra-Q
    2 years ago

    Thank you for posting here in the Roku Community, Jloos77!

    We apologize for any inconvenience this may have caused. To resolve this issue, we recommend contacting the channel providers directly for assistance. It's important to note that many channels and apps on Roku are managed and updated by the providers themselves.

    Thank you for your understanding!

    Best regards,
    Jharra

RokuJharra-Q's avatar
RokuJharra-Q
Retired Moderator
2 years ago

Thank you for posting here in the Roku Community, Jloos77!

We apologize for any inconvenience this may have caused. To resolve this issue, we recommend contacting the channel providers directly for assistance. It's important to note that many channels and apps on Roku are managed and updated by the providers themselves.

Thank you for your understanding!

Best regards,
Jharra

Splash1701D's avatar
Splash1701D
Reel Rookie
2 years ago

My Redbox CHANNEL is working just fine. Its the Redbox APP. Mine was also showing Error 502 and was showing nothing. I uninstalled the app and now its not even showing up in the Streaming Store. I have about a dozen movies in my Redbox Library. Are they just gone and I'm SoL? And yes, its jot Roku, its Redbox!