Hi @MissJessie,
Welcome to the Roku Community!
Thanks for reaching out for support. We appreciate the details of the issue you've been experiencing and the troubleshooting steps you have taken to resolve the issue.
Having Error 003 means that your network connection is unstable. Even with a strong internet connection, speed or signal strength fluctuations can cause delays or errors like this. We also need to consider how many devices are connected.
These are the troubleshooting steps that you can try:
- Perform a System restart by navigating to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step.)
- Try to connect your Roku device to an alternative wireless network, such as a mobile hotspot, to see if there are any changes.
For more information, check our support page here: How to fix internet errors and issues on your Roku streaming device.
Please keep us posted on how it goes, and we'll continue assisting you from there.
All the best,
Chel
Jecheal R.
Roku Community Moderator