Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
shado700cc
Newbie
3 weeks ago

Accidentally selected annual instead of monthly subscription

Jump to solution

I thought I was signing up for a $5.99 monthly subscription to Hallmark. PayPal invoice showed $59.99 annual contract. This was a mistake. How do I get it changed and get a refund?

0 Kudos
Reply
1 Solution

Accepted Solutions
renojim
Community Streaming Expert
3 weeks ago

Re: Accidentally selected annual instead of monthly subscription

Jump to solution

Try your luck with account/billing support at https://support.roku.com/contactus.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

Reply
1 REPLY 1
renojim
Community Streaming Expert
3 weeks ago

Re: Accidentally selected annual instead of monthly subscription

Jump to solution

Try your luck with account/billing support at https://support.roku.com/contactus.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Reply