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  2. Tag: video
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  • Rouser2024's avatar

    Roku TV Pro Series - color issue on Mission Impossible Rogue Nation on Amazon Prime app

    My brand new Roku 65" class Pro Series 4K TV has been working well for its 1st month. Today I noticed the issue with the colors when playing Mission: Impossible 5 - Rogue Nation (UHD, HDR) on the Amazon Prime app. When starting playing the movie, I see HDR10+ Adaptive notification on top right. The initial green field is somewhat yellow and the “white” (beige) skin tones are orange to red. I played the trailer on the on the YouTube app and it works finely. Other UHD movies – e.g. Red One, or even M.I. Dead Reckoning also have no problem. Same movie on Amazon Prime plays well on the iPad and on my previous TCL Roku TV 65”. A curious thing is that on M.I. 5 when pausing the movie, the little thumbnail to select the scene shows the proper colors, so the issue only happens on the movie itself. It seems related to the metadata on the header of the file like someone suggested on this thread https://community.roku.com/t5/Solving-playback-issues/Update-making-colors-appear-too-red-too-rich/td-p/852309 , although this is something that I can’t check since it’s on the Amazon Prime app. Tried the following troubleshooting steps from other threads and no success: 1. Adjust colors & other settings on the * (star) button menu when playing the movie– I can make it better, but it’s still bad 2. Unplug TV, count 2min, power it on 3. Check for Software Update on Settings > System; latest 14.0.4, build 12225 4. Update Amazon Prime app: latest 15.3, build 2024111414 5. Delete and reinstall Amazon Prime app 6. System Restart on Settings > System > Power I don’t want to do a Factory Reset because (1) I don’t think it will fix it and (2) it would take me time to install the apps, set up the TV, etc.
    Solved
    Rouser2024
    14 days agoPlace TVs & playersTVs & players
    2.3KViews
    1like
    13Comments
  • ad34754932's avatar

    Roku Streambar - Two Issues

    Since there is no power saving for stream bar my unit rarely goes to sleep or deep sleep. Every once in awhile if everything is off and press Roku Home button it will turn on the TV. So it has something to do with power saving though it's not a setting the user can change.
    ad34754932
    3 months agoPlace Audio devicesAudio devices
    952Views
    0likes
    6Comments
  • dorjenangwa's avatar

    Roku TV Platform removed from my home

    So ROKU, I have to delete your TV from my home!!! All 75" of this screen is diving into the street of Loser Ave. Your platform is horrible, everything about your platform is deletably significant. It is now time to seriously weigh all smartTVs across the board or Projectors for that matter, but succinctly, it is a matter of removing your TV right this instant!
    dorjenangwa
    3 months agoPlace TVs & playersTVs & players
    201Views
    0likes
    0Comments
  • SonOfLiberties's avatar

    Paramount+ Flashing Black Screen Fix

    When watching shows on the Paramount+ app, I would continually get a flashing black screen while the audio kept working. The way I fixed it was by continuously clearing the ‘Continue Watching’ on the Roku Home Screen every time before I started up the Paramount+ app. I think this was introduced when that update was rolled out
    Solved
    SonOfLiberties
    4 months agoPlace Apps & viewingApps & viewing
    7KViews
    0likes
    19Comments
  • StevenCee's avatar

    CJ ENM Channel on Live TV pixelated contents

    For some reason, this channel's stream is all pixelated and unclear. Other channels are OK, is there any way to contact them, and why don't they know this is happening? It's not just on my Roku TV, but also on my computer, so it's not a device issue, but something to do with their stream. If someone from Roku can contact them, that would be very helpful.
    Solved
    StevenCee
    4 months agoPlace Apps & viewingApps & viewing
    789Views
    1like
    11Comments
  • esj0215's avatar

    Auto Brightness Not Working when Powering On

    Hello. Lately (possibly since the last software update on 1/13), My TV (Roku Pro Series 65") goes to full brightness when powered on. Auto Brightness doesn't engage. The only fix that works for me is to perform a System Restart. Once I do the restart, auto brightness kicks in and everything is normal. By default, I always keep Auto Brightness on. This has only been an issue recently. I've had the TV since December 2024. This issue is occuring every time I power the TV off, then on again. Current software version is 14.1.4, Build 7709.
    Solved
    esj0215
    4 months agoPlace TVs & playersTVs & players
    1.3KViews
    1like
    41Comments
  • txriverotter's avatar

    Captions out of sync on particular movie

    I’m watching “Dead of Night” ca. 1945 on BFI Player for Roku, and the captions are so far out of sync they are useless. They’re off at least two to three sentences, for lack of a better measurement. i need captions when watching television, and I watch a lot of BFI. I’ve not had this problem with any other selection. edited to add: I did see on some of the other posts regarding captioning issues, a recommendation to restart the Roku to fix the problem. I did try that multiple times, and it did not fix the syncing error. Thank you for your help.
    txriverotter
    4 months agoPlace Apps & viewingApps & viewing
    182Views
    0likes
    1Comment
  • RNcholmes's avatar

    Roku TV Psychedelic colors on streaming apps

    This happened to me too last couple days. I have a Roku tv and updated the system to no avail. I can watch Young Sheldon on Max, but not anything on Paramount Plus or Disney. The previews look normal and when I try and watch the show - the actual show is psychedelic looking. But fast forward and rewind previews look normal. I thought i was losing my mind.
    Solved
    RNcholmes
    4 months agoPlace Apps & viewingApps & viewing
    956Views
    0likes
    5Comments
  • bipbop13's avatar

    The past 7-10 days, Roku TV has started lagging and buffering.

    Hello, this might be an old subject, but I had to write. I have a 3-month-old Roku brand TV. It was working perfectly until 7–10 days ago. Now it's lagging & buffering. Apps will buffer, and when I use the live & Roku TV option, the channel will say what's on, but I have to wait 5–10 seconds more for the picture to show up. Now I tried everything from resets to secret menus, resetting my wireless, checking my wireless connection. Everything mentioned in tips & tricks from the Roku site to YouTube. Nothing worked. Today, I asked my downstairs neighbor who has an older Roku stick, and he said he's having the exact same problem, so I'm not crazy. Some recent Roku update must be the culprit, and I'd like to know first if they even know about it, and second, when they plan on fixing this? Thanks in advance for any replies and/or info.
    Solved
    bipbop13
    8 months agoPlace TVs & playersTVs & players
    14KViews
    2likes
    6Comments
  • anna_ace's avatar

    Remote and Device Suddenly Stopped Communicating

    My stream player and remote suddenly stopped communicating with one another. Roku's animated screen saver shows the swimming fishes but that's it. I have 2 functioning remotes (no battery or charging issues) I only use 1 and keep the 2nd as a backup. I tried both but nothing happened. The device and remote control were working perfectly in the morning but not in the afternoon. I rebooted the device and TV but it only shows the swimming fishes. The device is not a stick, it's the flat one with curved edges and connects through HDMI. What could have happened?
    Solved
    anna_ace
    8 months agoPlace TVs & playersTVs & players
    1.5KViews
    0likes
    14Comments