Wi-Fi & connectivity

[jesbenmx]

the app its very ugly, can not use, ups not network detected, i have my network work fine and the roku streaming device working, i close and restart more 20th times the app, always the same message, i delete and reinstall, the same error. i Receive message got to network setting, i go and the phone it's connected and working fine. 😞

[RokuKariza-D]

Hello @jesbenmx

Thanks for reaching out here in the Community.

For clarification, are you getting an error that says 'Can't run channel' whenever you open a channel on your Roku device? If so, try the solution in this thread and see if that will resolve the issue you're experiencing.

Please keep us posted. 

All the best,
Kariza