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Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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newstreamer2541
Newbie
‎10-27-2022 08:35 AM

roku seems to have it's own wifi... how can I connect to that?

I moved my Roku to my office and It won't connect without the remote.  

My phone (that I use the mobile app with) is picking up a wifi network Named: "DIRECT-roku-35500D695B"  I thought if I connected to that then I would be able to help the roku access the office wifi via the app, but I can't connect to the network from my phone.   Is the roku's wifi password somewhere on the back of the device?

2 REPLIES 2
DBDukes
Community Streaming Expert
‎10-27-2022 08:43 AM

Re: roku seems to have it's own wifi... how can I connect to that?

@newstreamer2541 

You don't. That's how the WiFi Direct remote connects to the Roku device. You can't connect other devices. Put that thought out of your mind. Seriously.

To connect your Roku device to a network, you need a remote. You can't connect the mobile device to the Roku until it is connected to a network. You need a remote for that.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

newstreamer2541
Newbie
‎10-27-2022 09:12 AM

Re: roku seems to have it's own wifi... how can I connect to that?

ok thank you!

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