Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

roku express refuses to connect

wireless network strong connection. password is correct. every device in house works perfectly fine except roku . unable to establish wireless connection. already reset modem. and factory reset roku. same issue. 014.30

Community Streaming Expert

Re: roku express refuses to connect

Is Comcast/Xfinity or Cox your ISP?  If so, go into your router's settings and change the wireless mode from g/n to b/g/n.                             

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Roku Employee
Roku Employee

Re: roku express refuses to connect


Thanks for the post.

Did you try the troubleshooting steps provided by @renojim?

Please keep us posted what you find out.


Danny R.
Roku Forum Moderator
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