Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
whitepa254
Level 8

hard wiring Roku to internet

Jump to solution

Okay. I'm wanting to hard wire my Roku using ethernet. I know I will need a micro USB to RJ45 Ethernet network adapter to do this. The list of supported models on this website shows a Roku Express 4K with a model number of 3940 being compatible. I have a Roku Express 4k and my model number is 3940RW. Will I be able to use a micro USB to RJ45 Ethernet network adapter to do this as long as it has a AX8877X or SMSC95XX chipset. 

0 Kudos
6 Solutions

Accepted Solutions
AvsGunnar
Community Streaming Expert

Re: hard wiring Roku to internet

Jump to solution

@whitepa254 

Yes.  You have stated the requirements correctly as found in Roku's Support article.  https://support.roku.com/article/360058027813

You can use one of the known adapters listed in this support article, or as users have discovered, other brands of ethernet adapters as long as they are USB 2.0 with AX8877X or SMSC95XX chipset.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941

View solution in original post

MilesT
Level 14

Re: hard wiring Roku to internet

Jump to solution

The last two digits of the model number indicate sales channel/country and hence button config on remote, maybe preloaded channels, power cord, etc.

Not a Roku employee

View solution in original post

0 Kudos
whitepa254
Level 8

Re: hard wiring Roku to internet

Jump to solution

So does my Roku Express 4K model number 3940RW support using an Ethernet adapter to connect to a wired network? Is it compatible. The chart shows a model number of 3940 as being one that supports it but it don't have the RW at the end of the number. Mine does, mine is a 3940RW.

View solution in original post

0 Kudos
whitepa254
Level 8

Re: hard wiring Roku to internet

Jump to solution

What about one with the chipset that does not have the x at the end of the number. One that shows a chipset of AX8877 instead of AX8877X? I found one with the chipset AX8877 on ebay but the one on this website says to use on with AX8877X. Are they both the same and will they both work?

View solution in original post

0 Kudos
MilesT
Level 14

Re: hard wiring Roku to internet

Jump to solution

Fairly likely to work. If not, probably can be used with a laptop, Chromebook or other device lacking Ethernet port, so may not be a waste

Not a Roku employee

View solution in original post

0 Kudos
AvsGunnar
Community Streaming Expert

Re: hard wiring Roku to internet

Jump to solution

@whitepa254 

The numbers at the end of your model number "RW" is a retailer code. (where you purchased it from).  So the 3940RW you currently have is an Express 4k 3940 that you purchased from Walmart. (R means retail, W means Walmart).  You can disregard that "RW" when checking compatibility.  Therefore any Express 4k/4k+ 3940/3941 is compatible/eligible for the ethernet adapter.

The "x" on the end of the chipset requirement (AX8877X) is merely a variable. (Meaning, that "x" that can be any number  as long as it is preceded by AX8877.  For example, the particular ethernet adapter may be AX88772.  That ethernet adapter will work.  The "x" can be any number.  As such, the one you located on ebay is probably stating "compatible with AX8877 requirements" or something to the like.  You should be fine. 

Can always post the link here if you want a second opinion before you purchase.

 

Hope that helps clear it up a bit.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941

View solution in original post

8 REPLIES 8
AvsGunnar
Community Streaming Expert

Re: hard wiring Roku to internet

Jump to solution

@whitepa254 

Yes.  You have stated the requirements correctly as found in Roku's Support article.  https://support.roku.com/article/360058027813

You can use one of the known adapters listed in this support article, or as users have discovered, other brands of ethernet adapters as long as they are USB 2.0 with AX8877X or SMSC95XX chipset.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
MilesT
Level 14

Re: hard wiring Roku to internet

Jump to solution

The last two digits of the model number indicate sales channel/country and hence button config on remote, maybe preloaded channels, power cord, etc.

Not a Roku employee
0 Kudos
whitepa254
Level 8

Re: hard wiring Roku to internet

Jump to solution

So does my Roku Express 4K model number 3940RW support using an Ethernet adapter to connect to a wired network? Is it compatible. The chart shows a model number of 3940 as being one that supports it but it don't have the RW at the end of the number. Mine does, mine is a 3940RW.

0 Kudos
whitepa254
Level 8

Re: hard wiring Roku to internet

Jump to solution

What about one with the chipset that does not have the x at the end of the number. One that shows a chipset of AX8877 instead of AX8877X? I found one with the chipset AX8877 on ebay but the one on this website says to use on with AX8877X. Are they both the same and will they both work?

0 Kudos
MilesT
Level 14

Re: hard wiring Roku to internet

Jump to solution

Fairly likely to work. If not, probably can be used with a laptop, Chromebook or other device lacking Ethernet port, so may not be a waste

Not a Roku employee
0 Kudos
AvsGunnar
Community Streaming Expert

Re: hard wiring Roku to internet

Jump to solution

@whitepa254 

The numbers at the end of your model number "RW" is a retailer code. (where you purchased it from).  So the 3940RW you currently have is an Express 4k 3940 that you purchased from Walmart. (R means retail, W means Walmart).  You can disregard that "RW" when checking compatibility.  Therefore any Express 4k/4k+ 3940/3941 is compatible/eligible for the ethernet adapter.

The "x" on the end of the chipset requirement (AX8877X) is merely a variable. (Meaning, that "x" that can be any number  as long as it is preceded by AX8877.  For example, the particular ethernet adapter may be AX88772.  That ethernet adapter will work.  The "x" can be any number.  As such, the one you located on ebay is probably stating "compatible with AX8877 requirements" or something to the like.  You should be fine. 

Can always post the link here if you want a second opinion before you purchase.

 

Hope that helps clear it up a bit.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
whitepa254
Level 8

Re: hard wiring Roku to internet

Jump to solution

It would be a waste for me. I don't need it for anything else but the Roku I have. Thanks for your reply. all replies have been very helpful.

0 Kudos
kp4akb
Level 8

Re: hard wiring Roku to internet

Jump to solution

For the last month my Roku Express 4+ has been hard wired to the internet. Yesterday it stopped showing

the wired option and Zeros for MAC.. adapter Smays Micro USB OTG Cable Hub with power

Software 10.5.0 build 4201-CR

Model 3941X- Roku Express 4K+

SN X01600U9HSEF

Ed Rios

Columbus, OH

0 Kudos