Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Hello everyone! I have two Roku devices that suddenly lost connection, they will not connect again. I have reset the router and the devices, I have factory reset the roku, and absolutely nothing! Internet has great connection, I am entering everything correctly. Any ideas?
Do you, by any chance, use Spectrum as your internet provider? We've seen quite a few similar complaints from Spectrum customers lately.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
No we actually have Centurylink, and just had them switch it to fiber optic on Monday. Everything was connected just fine then randomly it lost connection. Our phones connect just fine our smart tv connects just fine its just the two Roku devices that seem to be having an issue.