Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Chvargas21
Level 7

Wireless Internet connection issue’s

Not sure what’s going on my ruko won’t connect to my internet I’ve restarted both my internet box and ruko, and it still shows a red x. I do infact know it’s not my internet modem because my other tv in the bedroom has ruko built into the TV and it works perfectly. My phone hooks up to the internet along with other devices but my ruko won’t work, am i doing something wrong? 

0 Kudos
1 REPLY 1
AvsGunnar
Community Streaming Expert

Re: Wireless Internet connection issue’s

@Chvargas21 

Post back with the model number of your problem Roku device, your router model number, and your ISP. (internet service provider).

To find Roku model number, Settings..System..About [Press OK ]

 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
0 Kudos