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Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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harta5
Newbie
‎08-08-2023 04:25 AM

Wireless Hotspot Stopped Working

I've been using my phone as a wifi hotspot for my Roku player almost a year. I went to watch it tonight, and it's saying it can't connect, even though it's showing a strong signal from my phone. I tried resetting , but nada. Any advice or ideas?

https://vlc.onl/
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RokuTakashi
Community Moderator
Community Moderator
‎08-08-2023 08:07 AM

Re: Wireless Hotspot Stopped Working

Hi @harta5,

Welcome to the Roku Community!

Thanks for sharing this information with us, and we'll gladly help you. As a start, have you tried connecting to a different network, such as from a modem or a router, to see if your Roku device is able to connect? In the meantime, you can try to restart your network settings to resolve the issue. Kindly follow the steps below to perform this.

  1. Press Home on your Roku remote
  2. Scroll and select Settings
  3. Select Advanced System settings
  4. Select Network connection reset
  5. Select Reset connection

After performing these steps, kindly check to see if you've noticed some improvements. Please keep us posted.

All the best,
Kash

Takashi O.
Roku Community Moderator
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