Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RKCOM3
Newbie

Will basic Roku devices work with AT&T fiber wi-fi?

Mine do on all 3 TVs. None worked well without ROKU after converting to fiber.

0 Kudos
2 REPLIES 2
RokuERey
Community Moderator
Community Moderator

Re: Will basic Roku devices work with AT&T fiber wi-fi?

Hi @RKCOM3,

Thanks for reaching us here in the Roku Community.

We'd like to understand and see how we can help you with this. Could you tell us a little bit more about this? Do you see any error messages? 

Have you tried any troubleshooting, and what didn't work?

Tell us, and we'll have a look.

Thanks,

Rey

ERey.
Roku Community Moderator
0 Kudos
jontalk
Roku Guru

Re: Will basic Roku devices work with AT&T fiber wi-fi?

Basic Roku devices? Helpful if you'd state which models you refer to or if you mean Roku TV's 🙂 As to the question, WiFi is a technology whose speed depends upon the band (2.4 or 5 gHz or in some cases 6e) and best connection via the channel selected in router settings. The most common cause of problems is channel congestion so using a phone app like WiFi Analyzer tells the user how much congestion there is and which channels work best. Fiber or cable has little impact since WiFi speeds vary.

Power User (film maker)
Mill Valley, CA

Jonathan
Roku Ultra 4800R; LG OLED55B7A, ONKYO TX-NR636, Panasonic Blu Ray, Definitive Studio Monitor 450 (L/R), Definitive LCR 2000 (center), Definitive 10" sub-woofer, Definitive surrounds. Motorola MB8600 modem. Asus RT-AX68U WiFi 6 router. Western Digital Power Line network adapters
0 Kudos