Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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tyramarie
Level 7

Wifi Not Showing Up On Roku Tv

My home wifi is not showing up on any of my Roku devices but is hooked up to every other device in my house. I have been un plugging and restarting both the router and the Tv for hours now. I need help ASAP.

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AvsGunnar
Community Streaming Expert

Re: Wifi Not Showing Up On Roku Tv

@tyramarie 

Please provide some info as to your network setup.  Will need to include your router model number and ISP (internet provider).  You are going to have to login to your router and verify that your settings are configured properly to work with the Roku.

In addition, navigate to Settings..Systems..About and see if your RokuTV is showing both an IP address and a MAC address.

Additionally, clarify all your Roku device model numbers.  Unclear how many Roku devices you are talking about or just RokuTV.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
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