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Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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ethonkent
Newbie
‎07-28-2023 07:42 AM

Wi Fi hotspot connection iPhone 13

We had a storm and lost power. Tried to connect to my personal hotspot on my iPhone 13 but it is not showing up. Please help. It was working fine prior to the power outage.

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makaiguy
Community Streaming Expert
‎07-28-2023 08:03 AM

Re: Wi Fi hotspot connection iPhone 13

@ethonkent-

If you have a single-band Roku that only sees the 2.4 GHz WiFi band (primarily non-4K Roku Express/Express+ with model numbers below 3940 and Premiere/Premiere+ with model numbers below 4620), be sure your phone hotspot is set to use the 2.4 GHz WiFi band, not the 5 GHz band.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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