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Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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ChristineTa
Newbie
‎09-19-2022 11:43 AM

Why my Roku start disconnecting wifi even after 3 months of use?

I have a Roku tv to stream media online, its been a week since it started disconnecting automatically from the wifi internet. don't know why it's happening because I got this 3 months ago. kIndly let me know how to fix.Smiley Happy

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1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator
‎09-19-2022 12:00 PM

Re: Why my Roku start disconnecting wifi even after 3 months of use?

Hi @ChristineTa,

Welcome to the Roku Community and thanks for the post.

I would recommend checking out our Support page for troubleshooting issues here: How to connect your Roku® streaming device to the internet using Wi-Fi® or Ethernet | Official Roku ...

We would also recommend rebooting both your wireless router and your Roku device.

Keep us posted from there if you need additional help.


Best regards,
Mary

Mary F.
Roku Community Moderator
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